Contact

How Can We Help Today?

Owned and operated by Stanek Enterprises LLC, our team is ready to help you find the right fit for your space.

We typically respond within 24 hours on business days
Reach Us

Choose Your Preferred Channel

Email
support@reluxelabs.com
Within 24 hours
Phone
320-746-6004
Mon-Fri, 9 AM - 5 PM EST
Common Questions

Frequently Asked Questions

How long does shipping take?

Most orders ship within 1 to 3 business days and arrive within 5 to 8 business days. Larger items like pergolas, golf simulators, and cable machines may have specific delivery timelines noted on their product pages.

How do I track my order?

Once your order ships, you will receive a confirmation email with tracking details. You can use that tracking number to follow your shipment from our warehouse to your door.

What is your return policy?

We offer 30-Day Returns on eligible items. If something does not work for your space, please refer to our Return Policy page for complete details on how to start a return.

Can I exchange an item for a different model?

Reach out to us by email or phone and we will walk you through the process for swapping to a different product.

How do I know which cold plunge or cable machine is right for my space?

Each product page includes detailed dimensions and specifications. If you need help deciding between models or want to confirm that a golf simulator or pergola fits your area, send us a message with your space dimensions and we will point you in the right direction.

Do your products require assembly?

Assembly requirements vary by product. Each product page includes details on what is involved. Many items come with clear instructions and the necessary hardware so you can set things up at your own pace.

Do you charge sales tax?

Sales tax, if applicable, is calculated and displayed at checkout.

Send a Message

Drop Us a Line

Select a topic...
Golf Simulator Question
Cold Plunge or Wellness
Pergola or Outdoor Living
Cable Machine or Home Fitness
Shipping, Returns, or Order Help
Availability

Business Hours

Monday – Friday 9:00 AM - 5:00 PM EST
Saturday – Sunday Closed
Our Promise

Our Commitment to You

Prompt Support

We respond to every inquiry within one business day so you can plan your project with confidence.

Secure Checkout

Your personal and payment information is protected by industry-standard encryption at every step.

Free Continental Shipping

Free shipping on most orders within the Continental U.S., with no order minimum required.

30-Day Returns